Micro Health Session

Session runs for a full 60m-minutes starting at the agreed time slot. You have the option to choose between Facebook messager or a mobile phone call (FaceTime is optional). Punctuality is expected; there is no extention of time for the client's tardy attendence.

Canellations require a minimum of 48hrs written notice in order to reschedule; if less than 24hrs written notice to cancel is communicated, no refund will be returned. Possible rescheduling is subject the Coach's discretion and booking schedule.

Please be prepared. Have your questions ready and a notepad handy for your sessions and allloted time slot. To maximise your time and experience the best service, it is highly recommended to book your consult at a quiet time of your day so we can discuss matters away from work distractions, noisey backgrounds and of course, your kids. (As a Mum of 5, I know its hard at times to fit things in!). 

If you are provided with digitial files releveant to your session, you will need Adobe Reader (or equivelent) to open these files.

All digital products including online courses, programs, guides and ebooks, services, gift cards, workshops and event tickets will be evaluted on a case-by-case basis.

Any items identified as a "digital product" are 100% electronic in nature, and therefore, nothing will be shipped unless explicitly stated. Return or exchange requests for non-digital products will also be evaluated on a case-by-case basis. However, if 48hrs written notice is not provided prior to session time slot(s), unfortunately we can’t offer you a refund. To complete any returns, we will proof of purchase such as the shop receipt or other proof of purchase. 

Cancellation Policy Canellations require at a minimum 48hrs written notice in order to reschedule; if less than 24hrs written notice to cancel is communicated, no refund will be returned. Possible rescheduling is subject the Coach's discretion and booking schedule.

Refund Policy You will be sent an email to notify you that we have received your return request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or Missing Refunds If you haven't received a refund yet, first check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us directly to resolve the matter as quickly as possible.

Sale Products or Programs  Sale items will be refunded at the price of which you purchased them at. You will not be refunded for the original price of the product or program. Some sales items are discounted for only a limited time.

Any items identified as a "digital product" are 100% electronic in nature, and therefore, nothing will be shipped unless explicitly stated.